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#1 08-06-2012 16:50:11

Eurohippy
Voyageur
Inscription : 22-12-2011
Messages : 33

No XP cards in basic booster

Basic booster is not giving the guaranteed 1 xp card per booster according to the 30% promotion news.  Just realized it now after having bought at 30 packs. sad


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#2 08-06-2012 17:09:06

Zurga
Modérateur Eredan
Inscription : 20-04-2010
Messages : 11 566

Re : No XP cards in basic booster

Where did you see there is a XP cards guaranty in each booster ?
The news doesn't mention it.


Collectionneur de cartes


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#3 08-06-2012 17:24:20

DarkAvenger
Habitant de Guem
Inscription : 20-08-2011
Messages : 101

Re : No XP cards in basic booster

Zurga a écrit :

Where did you see there is a XP cards guaranty in each booster ?
The news doesn't mention it.

yes they did
semttulofkq.png


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#4 08-06-2012 17:28:28

Eurohippy
Voyageur
Inscription : 22-12-2011
Messages : 33

Re : No XP cards in basic booster

When you login and the News screen pops up it says:

Weekend Promotion
-30% on all products in store.  1 XP card offered in each booster.

I just noticed others complaining about trophies not being discounted so that is in error as well since it states "all products".  It appears this is not the intent and the News (at least for English) needs to be corrected.

Edit: Thanks DarkAvenger.  Was creating post when you replied.  A picture is worth a 1000 words.

Dernière modification par Eurohippy (08-06-2012 17:30:30)


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#5 08-06-2012 19:27:19

codalafin
Campeur
Inscription : 30-05-2012
Messages : 67

Re : No XP cards in basic booster

I bought a Noz Booster and Basic Booster and did not get an XP Card in either, when it does say that I would right there on the whatever that is. It's not really news, but more so an announcement? It still does say "1 XP card offered in each booster" which would mean there would be one in every booster, not a likelyhood of there being one.

If an XP card isn't supplied with every booster, then the wording is bad and that line really shouldn't be there. There's normally a 10% chance for an XP card in every booster except the Basic Booster, unless I'm mistaken. If that is not changed with the 30% off then I want my Feez back for that Basic Booster. I wasn't even going to buy it if there wasn't at least a chance for an XP card.

Also, as Eurohippy mentions it says 30% off all products. For me, the booster packs are the only things with that discount, so that is a false statement.

Dernière modification par codalafin (08-06-2012 19:35:13)


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#6 08-06-2012 19:52:09

sMuuth
Guémélite
Inscription : 14-02-2012
Messages : 524

Re : No XP cards in basic booster

codalafin a écrit :

I bought a Noz Booster and Basic Booster and did not get an XP Card in either, when it does say that I would right there on the whatever that is. It's not really news, but more so an announcement? It still does say "1 XP card offered in each booster" which would mean there would be one in every booster, not a likelyhood of there being one.

If an XP card isn't supplied with every booster, then the wording is bad and that line really shouldn't be there. There's normally a 10% chance for an XP card in every booster except the Basic Booster, unless I'm mistaken. If that is not changed with the 30% off then I want my Feez back for that Basic Booster. I wasn't even going to buy it if there wasn't at least a chance for an XP card.

Also, as Eurohippy mentions it says 30% off all products. For me, the booster packs are the only things with that discount, so that is a false statement.

Yes change the advertisement in-game.
First time i saw the discount and exp card, i buy 4 pack suddenly and find nothing.:(


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#7 09-06-2012 04:42:31

hallaman3
Campeur
Inscription : 21-09-2010
Messages : 66

Re : No XP cards in basic booster

I had thee exact same problem, and the experience cards were the only reason I bought the feez to do this, I am quite dissapointed, I'm going to check the text on the french version

EDIT: the french text is

-30% sur tous les Boosters jusqu'au lundi 11 juin 2012 à 10h (heure de Paris)!

e7ac3a24b1e611e1b10e123138105d6b_7.jpg
which translates to

-30% on all Boosters to Monday 11 June 2012 to 10 p.m. (Paris time)!

which is different than the english game text of

-30% on all products in the store. 1 XP card offered in each booster.

Dernière modification par hallaman3 (09-06-2012 04:56:26)


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#8 09-06-2012 05:27:53

Teremune
Habitant de Guem
Inscription : 25-03-2011
Messages : 319

Re : No XP cards in basic booster

actually there was no xp card in any of the booster packs i bought at all.

atleast i didn't get any.

Dernière modification par Teremune (09-06-2012 05:28:16)


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#9 09-06-2012 12:26:50

codalafin
Campeur
Inscription : 30-05-2012
Messages : 67

Re : No XP cards in basic booster

I am very upset at this. The writers of the English text either lied or thought something was going to be there that wasn't. Either case, I would like a refund for that Basic Booster. They can even have the cards back, I don't care. The Basic Booster wasn't worth it without an XP card.

I also just checked it out. The Spanish version of the site says "1 carta XP de regalo en cada booster" which translates to "1 gift XP card in EVERY booster" which further shows that someone thought that all boosters would have XP cards. Also, the Spanish version says 30% off all products purchased with Feez, just like the English one does.

Dernière modification par codalafin (09-06-2012 13:39:11)


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#10 09-06-2012 13:45:12

Nurvus
Gardien
Inscription : 01-12-2010
Messages : 2 526

Re : No XP cards in basic booster

Here you go:
deceivingadvertisement.th.png

Dernière modification par Nurvus (09-06-2012 13:45:56)


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#11 09-06-2012 14:44:55

kilcosu
Guémélite
Lieu : Michigan
Inscription : 28-02-2012
Messages : 408

Re : No XP cards in basic booster

I think it's time to call in a staff member on this situation as soon as possible.


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#12 09-06-2012 15:09:47

codalafin
Campeur
Inscription : 30-05-2012
Messages : 67

Re : No XP cards in basic booster

More moderators should have responded by now. It's been about a day since Zurga first replied.


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#13 09-06-2012 15:50:23

soulst3al3r
Solarian
Inscription : 14-09-2011
Messages : 722

Re : No XP cards in basic booster

yeah they havent responded to people's complains about this and the nerf party they're planning


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#14 09-06-2012 16:20:15

Damncaster
Solarian
Inscription : 02-07-2011
Messages : 760

Re : No XP cards in basic booster

soulst3al3r a écrit :

yeah they havent responded to people's complains about this and the nerf party they're planning

nerf party xD geez how i love ***bip*** sarcasm


No good... No evil... Just a Judge

It´s all about Mastery!


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#15 09-06-2012 18:14:21

Aigle1705
Gardien
Lieu : Germany - Tilleda (Kyffhäuser)
Inscription : 12-12-2010
Messages : 1 500

Re : No XP cards in basic booster

[Sapphon : I know you're just a simple user on english boards, but you still have your Mod tag. It would be nice if you thinked twice about how you express things. Thanks.]

bout the news,
its not a translation error, feerik gave the wrong texts to their translators. other languages had that mistake bout "all products" n "an additional xp-card" too.

i dont know if u guys will have any pay back, weekend no staff to catch up with. tongue
sure feerik will not do this by theirselves so:

plz write tickets to the support, n ask for ya money or the promised goods
n hope the best.


silent leges inter arma
cicero


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#16 09-06-2012 20:15:26

Zurga
Modérateur Eredan
Inscription : 20-04-2010
Messages : 11 566

Re : No XP cards in basic booster

[Sapphon : This part has been edited]

I answer when I have answers.
And, yes, I'm not always before my computer especially on weekends.
I have asked if there is a translation error, I wait for the answer....
The French version and the news are consistent with what we get in game.
This is all I can say at this time.


Collectionneur de cartes


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#17 10-06-2012 00:30:10

Stormholt
Eredanien
Lieu : Votorantim,São Paulo
Inscription : 17-06-2011
Messages : 4 606
Site Web

Re : No XP cards in basic booster

[Sapphon : Quote edited]


E meu nome não é SHIRLEY!

Eredan-->> Storm Videos <<--Videos


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#18 10-06-2012 06:47:44

MrLordi92
Gardien
Lieu : Rhode Island
Inscription : 05-12-2010
Messages : 1 470

Re : No XP cards in basic booster

I think they just put it there on purpose to boost sales.


"Some say there's no subtly to destruction.  You know what?  They're dead." ~ Jaya Ballard, Task Mage

"One footstep among many is silent.  One footstep alone is deafening."


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#19 10-06-2012 07:09:13

sMuuth
Guémélite
Inscription : 14-02-2012
Messages : 524

Re : No XP cards in basic booster

Well don't have a negative thinking.

But a NOTE to Feerik:
Even they didn't do it in purpose
They must admit the did mistake
And they should give a compensation for the mistake thing they do

I am not complaining
But it is the normal thing that go on


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#20 10-06-2012 13:48:37

Ryken
stupid donkey
Lieu : A room with a moose.
Inscription : 03-09-2010
Messages : 504

Re : No XP cards in basic booster

[Sapphon : Don't feed the troll ;p]


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#21 10-06-2012 17:33:56

codalafin
Campeur
Inscription : 30-05-2012
Messages : 67

Re : No XP cards in basic booster

Now now, why not settle anger elsewhere?
I've been done contacted Feerik and haven't heard back yet, and the promotion will end soon. hmm


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#22 10-06-2012 18:46:35

sMuuth
Guémélite
Inscription : 14-02-2012
Messages : 524

Re : No XP cards in basic booster

codalafin a écrit :

Now now, why not settle anger elsewhere?
I've been done contacted Feerik and haven't heard back yet, and the promotion will end soon. hmm

of course.
this is weekend
who work on holiday?
just wait till Monday smile
I hope we get good react

Dernière modification par sMuuth (10-06-2012 18:46:57)


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#23 10-06-2012 20:15:55

Stormholt
Eredanien
Lieu : Votorantim,São Paulo
Inscription : 17-06-2011
Messages : 4 606
Site Web

Re : No XP cards in basic booster

[Sapphon : <3... But this topic must end somewhere ;p]

And i know that, i am a total jerk and idiot on this forum, everyone hates me smile

[Sapphon : Naaaaaah. Here, a kewt kitty, so you don't feel hated anymore :

cute-kittens-20-great-pictures-1.jpg]


E meu nome não é SHIRLEY!

Eredan-->> Storm Videos <<--Videos


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#24 10-06-2012 21:33:04

FutureMesca
Habitant de Guem
Inscription : 18-07-2011
Messages : 168

Re : No XP cards in basic booster

I also didn't get my XP card from the boosters I bought...
Bad translation turned into false advertising huh?
Sure was disappointing...


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#25 11-06-2012 09:40:30

Sapphon
Staff Feerik
Inscription : 10-09-2011
Messages : 2 557

Re : No XP cards in basic booster

Hi there,

Sorry for the long silence. Week end was... eeer.... was.

There was an information issue on our side. Information that made the "and 1 xp card" appear from nowhere on some of the non french promotion text. As you may have understood, there aren't supposed to be any guaranted xp card in these booster. But since the screw up is on us, we'll give everyone who bought a booster with the false text an xp card for each booster bought. The situation should be corrected in the morning (afternoon at most).

Sorry for the trouble.

MrLordi92 a écrit :

I think they just put it there on purpose to boost sales.

Aye, we're such good economics that we would sacrifice anything, even our own image, for 3 euros and 50 cents ;p


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