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#1 22-01-2012 20:17:58

ll_Kuala_ll
Campeur
Inscription : 20-09-2011
Messages : 69

Feez

Loaded my account to buy energy for the Stone King quest, but every time I type the code given to me by my gamecard (Level Up) it says that the code it not correct. I did everything, copy pasted the e-pin and even typed it but still it says that "Your code is not correct". And now every time I access the Bank, "Your code is not correct" always shows up though I haven't typed my code or done anything yet. Is there any problem? Please help me..

Dernière modification par ll_Kuala_ll (22-01-2012 21:01:17)


(=^.^=)


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#2 22-01-2012 22:05:19

Calandra
Gardien
Lieu : Dickes B, oben an der Spree
Inscription : 09-04-2011
Messages : 1 751

Re : Feez

i would contact the staff in cases like this one... send them a ticket and let them refund you


Wash the spears... while the sun climbs high.
Wash the spears... while the sun climbs low.
Wash the spears... who fears to die?
Wash the spears... no one I know!


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#3 23-01-2012 07:53:45

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

i have the same problem but how exactly can i talk to the staff? sorry i'm new to the need help thing and this seems to be the right place to ask this


Who said you can't solve every problem with brute force?


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#4 23-01-2012 08:12:31

bigotilyo
Voyageur
Inscription : 16-10-2011
Messages : 24

Re : Feez

got the same error too how long does it take for support to respond.

dont think ill be able to finish the event in time.

They should compensate us.


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#5 23-01-2012 08:23:58

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

the least they could do is give me 1 past time event card since i only loaded 100 level up credit

Dernière modification par lycanheart (23-01-2012 08:36:31)


Who said you can't solve every problem with brute force?


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#6 23-01-2012 08:39:21

ll_Kuala_ll
Campeur
Inscription : 20-09-2011
Messages : 69

Re : Feez

Already submitted ticket with Feerik & Level Up but still no response. Hoping that this problem will be fixed before the Stone King Quest ends..


(=^.^=)


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#7 23-01-2012 08:51:39

bigotilyo
Voyageur
Inscription : 16-10-2011
Messages : 24

Re : Feez

Lets hope for the best..


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#8 23-01-2012 09:31:15

Neja.Persot.Spy
Guémélite
Lieu : Philippines
Inscription : 16-10-2011
Messages : 438

Re : Feez

Off-topic....

Filipinos?.. hehe

On-topic..

yeah, let's pray together ^^


Aho'y matey..
Cap't Persot - "Avast, m'harty"
Me hab' 4 P'irate fle'ts... Ahoy, Matey
Plund'r dem!!


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#9 23-01-2012 10:32:13

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

can somebody post it if its working again


Who said you can't solve every problem with brute force?


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#10 23-01-2012 10:41:51

bigotilyo
Voyageur
Inscription : 16-10-2011
Messages : 24

Re : Feez

im the desperate bloke that paid and got stabbed in the back haha

hope they fix this ASAP


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#11 23-01-2012 10:45:49

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

pls atleast let me finish the quest


Who said you can't solve every problem with brute force?


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#12 23-01-2012 15:07:23

Zurga
Modérateur Eredan
Inscription : 20-04-2010
Messages : 11 566

Re : Feez

Try to send an email to Sapphon, he has the magic touch to accelerate this type of request.


Collectionneur de cartes


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#13 23-01-2012 16:12:51

bigotilyo
Voyageur
Inscription : 16-10-2011
Messages : 24

Re : Feez

tnx for the response zurga.


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#14 24-01-2012 12:30:01

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

well the e-pin i bought yesterday still isn't working is it still broken?


Who said you can't solve every problem with brute force?


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#15 24-01-2012 15:36:56

Calandra
Gardien
Lieu : Dickes B, oben an der Spree
Inscription : 09-04-2011
Messages : 1 751

Re : Feez

lycanheart a écrit :

i have the same problem but how exactly can i talk to the staff? sorry i'm new to the need help thing and this seems to be the right place to ask this

to send a ticket you go to the 'messages' section in game and in the downer left side u ll find a button with a mini pilkim on it saying 'contact us'


Wash the spears... while the sun climbs high.
Wash the spears... while the sun climbs low.
Wash the spears... who fears to die?
Wash the spears... no one I know!


Hors ligne

#16 24-01-2012 15:40:51

karotte007
Staff Feerik
Inscription : 06-10-2011
Messages : 186

Re : Feez

ll_Kuala_ll --> I didn't receive your ticket... Can you send me one again? What is your nickname ingame?

If you have any problem, I need precise information. Please give me all the information you can (date and hour of the transaction, codes, "behavior" of the bank, nickname ingame, etc.)

lycanheart --> the same. I need informations, please send me a ticket.

You can contact me HERE.


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#17 24-01-2012 16:32:29

ll_Kuala_ll
Campeur
Inscription : 20-09-2011
Messages : 69

Re : Feez

karotte007 a écrit :

ll_Kuala_ll --> I didn't receive your ticket... Can you send me one again? What is your nickname ingame?

If you have any problem, I need precise information. Please give me all the information you can (date and hour of the transaction, codes, "behavior" of the bank, nickname ingame, etc.)

lycanheart --> the same. I need informations, please send me a ticket.

You can contact me HERE.

IGN: ll_Roar_ll. BTW sir karotte007, I already received my Fee'z last night. Thanks for the quick action! Salamat! (=^.^=)


(=^.^=)


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#18 27-01-2012 13:04:59

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

well i can't seem to get into the link you posted it keeps saying it cant redirect properly, something about cookies which i don't know how to turn on or off on mozilla firefox

Dernière modification par lycanheart (27-01-2012 13:14:20)


Who said you can't solve every problem with brute force?


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#19 27-01-2012 14:58:24

karotte007
Staff Feerik
Inscription : 06-10-2011
Messages : 186

Re : Feez

Send me a private message with information smile


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#20 28-01-2012 02:14:19

lycanheart
Ptit nouveau
Lieu : Philippines
Inscription : 23-01-2012
Messages : 11

Re : Feez

i dont know how to do that so i will just post it here since nobody will be able to anything about it anyway, its useless unless you help me with this problem

e-pin = 72ea74d90e

id = 201201237935150

date bought = 2012-01-23 14:20:57 (it probably around this hour )

my ign = Allister De LaCruz           (level 16)

about the bank = at first it was saying something but i didn't read it much i tried it again and it said wait for 15 mins, then i tried it for the 3rd, 4th, not sure if it was the fifth or sixth time that it said the code was invalid well thats about it

Conatacts: yahoo and facebook = john_carlo2319@yahoo.com.ph


Who said you can't solve every problem with brute force?


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