Eredan's World

Roarky · 07-06-2011 10:05:13

Okay, here is the thing...
I just bought 5 EUR Feez and I can play no problem for several hours...

After that my account is suddenly blocked and it said:
"Your Account was blocked due to payment problems. For further information, please contact chargebacks@travianpublishing.com and name your username and the game"

If I am being blocked, I wanted to be refunded for all the money I spent in this game and this happened not only to me but several friends of mine too..

Thx you in advance
IGN: Roarky

Roarky · 07-06-2011 10:06:51

Ow and one more thing, I have use this PayPal account for a long time and for other things too, never happened to me before...

And my friends they are also paying real money to get feez. Pls check it out...

Zurga · 07-06-2011 10:08:12

Perhaps you should contact Travian support before contacting Feerik support.
They give you an email to contact, use it, you will have more information.

Roarky · 07-06-2011 10:18:26

I did that earlier and still haven't heard back from them.
So, I thought posting here too might help...

Dernière modification par Roarky (07-06-2011 10:20:05)

Roarky · 07-06-2011 10:59:24

Just got an answer and it sounds kinda stupid to me...
They said, they couldn't find my Username in Eredan...

I played this since I don't remember and took so much time to invest on cards and money too to buy some boosters and trophies, just when it is beginning to look good they blocked it...

Hope they will un-block my account soon...

It pisses me off!

oooopppii · 07-06-2011 11:24:43

me too

asnil_Hafizd · 07-06-2011 11:28:28

We need an exact explanation here ! ! !
We dont play to get kick from the game, Not like this.

jonni way · 07-06-2011 11:30:09

wjat the fuck with travian !!!
i play this game almost everyday and also use real money

oooopppii · 07-06-2011 11:38:14

kami putra putri indonesia yang maen eredan tidak terima travian ikut2an..!!!! merdeka..!!!

Setya_Harimanto · 07-06-2011 11:51:02

Since payment is held by TRAVIAN, many problems that occur in the game as well as payment ....

4 hours ago I did the payment, after that I get disconect and then i login back and i got message:
"Your account was blocked due to payment problems. For further information, please contact chargebacks@travianpublishing.com and name your userame and the game."

And then i sent email to chargebacks@travianpublishing.com and travian CAN't help me....

much money i spent for play this game... and my acount got Block... Damn!!!

reedwine · 07-06-2011 12:36:09

i got the same problem too by buying feez via mobile
i hope feerik will help, cause i allready emailed travian and still no response
i've spent alot of time and money for playing this game

Archibald Eredan · 07-06-2011 13:38:42

We will contact travian but for the moment keep calm and respect rules of the language and this forum. Thank you.

reedwine · 07-06-2011 13:59:31

Archibald Eredan a écrit :

We will contact travian but for the moment keep calm and respect rules of the language and this forum. Thank you.

thank you so much for ***bip*** consideration
and lots of apologies if there is mistakes in my word
hope this problem will be fixed soon and lead to a better of eredan universe

Archibald Eredan · 07-06-2011 14:29:14

it's not you but the others players. I understand your frustration.

Dantesan · 07-06-2011 14:45:37

Please bear with us whilst we investigate this.

Regards

Roarky · 07-06-2011 16:23:26

Thank you for taking time to look into this...

I already send an email to them but only got that one reply (which is not helpful at all) and nothing up until now, going to wait till tomorrow before sending another mail to confirm again...

Ow, one other thing... I bought feez with my PayPal account before and didn't have any problem at all...

Keep the faith guys!!!

Dernière modification par Roarky (07-06-2011 16:30:08)

asnil_Hafizd · 07-06-2011 16:27:31

Should i cry, or should i scream of it?
I may not be able to hold this feeling anymore . . .
Help my ID, please . . .

Huaaagraaauuuumm . . . .

Jisay · 07-06-2011 16:29:53

Hello,

After an internal check, it appears Travian is not involved in this problem, sorry if you already contact them.

Players blocked this way today have been blocked by Feerik following paiement problem using paypal. (payment cancelled or others)

This can be solved but need to be individual, here is my email i will be available to discuss with everyone getting this problem and we will solve it together.

JC[@]feerik.com

best regards,

Jayci.

Roarky · 07-06-2011 21:01:55

Hey Jayci,

send you an email already.

Roarky · 08-06-2011 09:16:00

Okay, just wondering when will I get an answer...

I am wondering if my email didn't arrive there...

Dernière modification par Roarky (08-06-2011 16:02:37)

Roarky · 12-06-2011 21:06:56

I feel that this problem is not gonna be solved.
Wrote couple of emails, no answer until now.

I am really really disappointed, so this is how they deal. I spend so much money on this game and this is what I'm getting in return.

How long should I wait?

Dernière modification par Roarky (12-06-2011 21:07:21)

Archibald Eredan · 13-06-2011 14:31:00

Staff understanding you'r problems. be patient please, we will contact you soon.

thank you.

Roarky · 14-06-2011 14:58:26

Well thank you for the reply...
If I'm not keep on asking, how would I know that this is being dealt with...

That is why I keep on asking about this, tired of playing new id with not so good cards...

Setya_Harimanto · 15-06-2011 08:50:51

REFUND OUR REAL MONEY

Dernière modification par Setya_Harimanto (15-06-2011 08:51:41)

Setya_Harimanto · 18-06-2011 17:16:03

Hey... jisay... can u reply my sending email??? i didnt get your reason about blocking my acount....

thx b4

Eredan's World

Annonce

#1 07-06-2011 10:05:13

ID Blocked by travianpublishing.com

#2 07-06-2011 10:06:51

Re : ID Blocked by travianpublishing.com

#3 07-06-2011 10:08:12

Re : ID Blocked by travianpublishing.com

#4 07-06-2011 10:18:26

Re : ID Blocked by travianpublishing.com

#5 07-06-2011 10:59:24

Re : ID Blocked by travianpublishing.com

#6 07-06-2011 11:24:43

Re : ID Blocked by travianpublishing.com

#7 07-06-2011 11:28:28

Re : ID Blocked by travianpublishing.com

#8 07-06-2011 11:30:09

Re : ID Blocked by travianpublishing.com

#9 07-06-2011 11:38:14

Re : ID Blocked by travianpublishing.com

#10 07-06-2011 11:51:02

Re : ID Blocked by travianpublishing.com

#11 07-06-2011 12:36:09

Re : ID Blocked by travianpublishing.com

#12 07-06-2011 13:38:42

Re : ID Blocked by travianpublishing.com

#13 07-06-2011 13:59:31

Re : ID Blocked by travianpublishing.com

#14 07-06-2011 14:29:14

Re : ID Blocked by travianpublishing.com

#15 07-06-2011 14:45:37

Re : ID Blocked by travianpublishing.com

#16 07-06-2011 16:23:26

Re : ID Blocked by travianpublishing.com

#17 07-06-2011 16:27:31

Re : ID Blocked by travianpublishing.com

#18 07-06-2011 16:29:53

Re : ID Blocked by travianpublishing.com

#19 07-06-2011 21:01:55

Re : ID Blocked by travianpublishing.com

#20 08-06-2011 09:16:00

Re : ID Blocked by travianpublishing.com

#21 12-06-2011 21:06:56

Re : ID Blocked by travianpublishing.com

#22 13-06-2011 14:31:00

Re : ID Blocked by travianpublishing.com

#23 14-06-2011 14:58:26

Re : ID Blocked by travianpublishing.com

#24 15-06-2011 08:50:51

Re : ID Blocked by travianpublishing.com

#25 18-06-2011 17:16:03

Re : ID Blocked by travianpublishing.com

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