Eredan's World

john.wittkopp · 17-04-2012 01:39:32

don't know what's wrong.. when i try to connect using facebook, it just puts me back on main screen again, asking to sign in

KiraYamato28 · 17-04-2012 11:08:20

It's a bug running since yesterday for which we don't have any feed-back yet

john.wittkopp · 18-04-2012 03:40:08

as long as my character hasn't been deleted, that's fine- i'm patient

john.wittkopp · 22-04-2012 00:17:23

any idea how long this will last? or how i can log on to my character without facebook?

KiraYamato28 · 22-04-2012 11:25:00

The problem comes from facebook itself so all of feerik games are affected, I guess they are fully working to resolve (because it really is a big problem for those like you who only have the facebook connection)

As I'm not a staff member I don't have any idea on how long it will take.
However, once you gain back your access, I suggest you go to your account options (in the "my info" tab) and select the option "modify my password" which will allow you to create a password. Then you'll be able to connect from the game site by using your nickname and password and without relying on facebook.

john.wittkopp · 23-04-2012 00:45:24

thanks- hope they fix it soon

KiraYamato28 · 25-04-2012 17:12:31

What is your pseudo on the game?

john.wittkopp · 26-04-2012 02:38:54

i think its Wippy

KiraYamato28 · 26-04-2012 07:45:30

OK thanks, the staff wanted the bloqued people's pseudos.
After checking, Wippy is a Noz level 46, so I assume you're not mistaken.

john.wittkopp · 27-04-2012 03:01:40

that is correct- wish i already had a password set up

KiraYamato28 · 27-04-2012 12:17:11

The staff checked to see if it was possible to give you a temporary password but as you didn't have a mail adress associated to your account it was impossible to do...
We're back to waiting for the issue to be resolved

john.wittkopp · 28-04-2012 02:56:01

is there a way to give them my email?

KiraYamato28 · 28-04-2012 10:36:25

I'm not sure but I'll try to ask. However we are now beginning the weekend so we maybe will have to wait to know the answer.

Shiryma · 28-04-2012 11:43:52

We're sorry but there's no other way than waiting that it's fixed.

Dernière modification par Shiryma (28-04-2012 11:44:11)

john.wittkopp · 30-04-2012 23:49:48

i tried to create an account with my current nickname, just to see if it would let me, but it wouldn't.

however, the message i got was that the nickname was in use, and the email was in use- does that mean that you have it on file?

john.wittkopp · 07-05-2012 01:16:26

ok any idea when they are gonna fix this thing? cuz it's getting annoying

john.wittkopp · 12-05-2012 03:04:05

hello??? any idea when this facebook thing will be fixed?

KiraYamato28 · 15-05-2012 16:17:57

well it's not easy to give (and respect) a date in this kind of field...
But you can be sure they are working on it.

EDIT: it seems that the problem could be solved in the end of next week

Dernière modification par KiraYamato28 (15-05-2012 16:18:26)

john.wittkopp · 16-05-2012 02:54:07

i hope so- i will keep my fingers crossed

john.wittkopp · 21-05-2012 23:47:13

ummmm..... still not resolved

KiraYamato28 · 22-05-2012 11:57:09

I think that by "end of next week" they meant the end of the week which is coming and not the end of the week which just ended ^^'

KiraYamato28 · 28-05-2012 10:12:21

The connection is back! Don't forget now to create a password to prevent this situation from happening again

Eredan's World

Annonce

#1 17-04-2012 01:39:32

i can no longer connect through facebook

#2 17-04-2012 11:08:20

Re : i can no longer connect through facebook

#3 18-04-2012 03:40:08

Re : i can no longer connect through facebook

#4 22-04-2012 00:17:23

Re : i can no longer connect through facebook

#5 22-04-2012 11:25:00

Re : i can no longer connect through facebook

#6 23-04-2012 00:45:24

Re : i can no longer connect through facebook

#7 25-04-2012 17:12:31

Re : i can no longer connect through facebook

#8 26-04-2012 02:38:54

Re : i can no longer connect through facebook

#9 26-04-2012 07:45:30

Re : i can no longer connect through facebook

#10 27-04-2012 03:01:40

Re : i can no longer connect through facebook

#11 27-04-2012 12:17:11

Re : i can no longer connect through facebook

#12 28-04-2012 02:56:01

Re : i can no longer connect through facebook

#13 28-04-2012 10:36:25

Re : i can no longer connect through facebook

#14 28-04-2012 11:43:52

Re : i can no longer connect through facebook

#15 30-04-2012 23:49:48

Re : i can no longer connect through facebook

#16 07-05-2012 01:16:26

Re : i can no longer connect through facebook

#17 12-05-2012 03:04:05

Re : i can no longer connect through facebook

#18 15-05-2012 16:17:57

Re : i can no longer connect through facebook

#19 16-05-2012 02:54:07

Re : i can no longer connect through facebook

#20 21-05-2012 23:47:13

Re : i can no longer connect through facebook

#21 22-05-2012 11:57:09

Re : i can no longer connect through facebook

#22 28-05-2012 10:12:21

Re : i can no longer connect through facebook

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