Annonce

Eredan iTCG forums move. You can find them at this adress: http://forums.eredan.com/index.php.

Eredan GT forums stay here, the same for the old Eredan iTCG forums who pass in read only.

Les forums d'Eredan iTCG ont déménagés. Retrouvez-les à cette adresse : http://forums.eredan.com/index.php.

Les forums d'Eredan GT restent ici, ainsi que les anciens forums d'Eredan iTCG qui y seront toujours en lecture seule.

#1 15-04-2012 06:03:16

Ehuks
Ptit nouveau
Inscription : 15-04-2012
Messages : 16

Who do I email for a refund?, this server is pathetic

Title pretty much says it, I didn't pay real money to play on a server where every 3rd fight is a waste of time due to drop outs etc.


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#2 15-04-2012 10:41:37

Zurga
Modérateur Eredan
Inscription : 20-04-2010
Messages : 11 566

Re : Who do I email for a refund?, this server is pathetic

Do you play with WIFI connexion ?

In this case, this is your connexion who sucks.
If there is small cut in connexion, you loose the connexion to server.

Personally, I play hours with any troubles.


Collectionneur de cartes


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#3 15-04-2012 14:08:03

Ryken
stupid donkey
Lieu : A room with a moose.
Inscription : 03-09-2010
Messages : 504

Re : Who do I email for a refund?, this server is pathetic

Zurga a écrit :

Do you play with WIFI connexion ?

In this case, this is your connexion who sucks.
If there is small cut in connexion, you loose the connexion to server.

Personally, I play hours with any troubles.

^This

Get a better connection then come back. Otherwise, my guess is no, you don't get a refund. And even if you think you deserve one, you probably should have played a few more games to realize that you don't like it. It's free for that very reason, with paying to be optional.


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#4 15-04-2012 19:47:41

artemisentreri
Ptit nouveau
Inscription : 31-03-2012
Messages : 11

Re : Who do I email for a refund?, this server is pathetic

Even if you wanted a refund contacting them and getting a response doesnt happen.  I never received my 1900 feez after i spent the money and i am still waiting for them to respond


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#5 16-04-2012 09:48:56

Sapphon
Staff Feerik
Inscription : 10-09-2011
Messages : 2 557

Re : Who do I email for a refund?, this server is pathetic

artemisentreri a écrit :

Even if you wanted a refund contacting them and getting a response doesnt happen.  I never received my 1900 feez after i spent the money and i am still waiting for them to respond

Send me an email with the details and the number of the ticket you've sent to the support. We'll see what we can do.


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