Eredan's World

bababooey

Ptit nouveau

Inscription : 31-05-2011

Messages : 14

Cannot open Premium Booster

About 20 minutes ago I bought a premium booster along with 3 other card packs. The only one that is giving me issue is the premium booster. When I click to open it, I get the error: Sorry, an error has occured, the product could not be opened correctly. I have cleared my cache on both browsers and both machines and flash is up to date on both. (Chrome and Firefox)

Please do let me know what is wrong as this was purchased for the 5 keys along with the cards, of course!

Thanks.

GGuti

Habitant de Guem

Inscription : 19-12-2010

Messages : 354

Re : Cannot open Premium Booster

About 20 minutes ago I bought a premium booster along with 3 other card packs. The only one that is giving me issue is the premium booster. When I click to open it, I get the error: Sorry, an error has occured, the product could not be opened correctly. I have cleared my cache on both browsers and both machines and flash is up to date on both. (Chrome and Firefox)

Please do let me know what is wrong as this was purchased for the 5 keys along with the cards, of course!

Thanks.

Have you tried to open them from "My collection"?

bababooey

Ptit nouveau

Inscription : 31-05-2011

Messages : 14

Re : Cannot open Premium Booster

About 20 minutes ago I bought a premium booster along with 3 other card packs. The only one that is giving me issue is the premium booster. When I click to open it, I get the error: Sorry, an error has occured, the product could not be opened correctly. I have cleared my cache on both browsers and both machines and flash is up to date on both. (Chrome and Firefox)

Please do let me know what is wrong as this was purchased for the 5 keys along with the cards, of course!

Thanks.

Have you tried to open them from "My collection"?

I sure have. Still does not work.

ryanlum007

Ptit nouveau

Inscription : 03-06-2011

Messages : 6

Re : Cannot open Premium Booster

I still have this same problem. It has been this way for me for a few days now, and they said that they are working on it, but so far no luck

I really hope they get it fixed soon. I bought mine exclusively for the man-hunt event that is going on right now and wanted to get the extra cards to help with the quests. It is kinda late for help with the quests, but I at the very least want the keys

bababooey

Ptit nouveau

Inscription : 31-05-2011

Messages : 14

Re : Cannot open Premium Booster

I still have this same problem. It has been this way for me for a few days now, and they said that they are working on it, but so far no luck

I really hope they get it fixed soon. I bought mine exclusively for the man-hunt event that is going on right now and wanted to get the extra cards to help with the quests. It is kinda late for help with the quests, but I at the very least want the keys

I hear ya. I am also hoping my cards are good ones!! LOL

Good luck!

Dantesan

Solarian

Inscription : 27-01-2010

Messages : 788

Re : Cannot open Premium Booster

Hey guys , this bug is known from the dev team.

We apologize for the inconvenience.

Please bear with them until they fix it.

Thanks

---

Don't kill the dream, execute it.

Dantesan

Solarian

Inscription : 27-01-2010

Messages : 788

Re : Cannot open Premium Booster

This should normally be fixed now. Please letme know if there is still any issues.

Regards

---

Don't kill the dream, execute it.

bababooey

Ptit nouveau

Inscription : 31-05-2011

Messages : 14

Re : Cannot open Premium Booster

This should normally be fixed now. Please letme know if there is still any issues.

Regards

Resolved. Thank you!