Annonce

Eredan iTCG forums move. You can find them at this adress: http://forums.eredan.com/index.php.

Eredan GT forums stay here, the same for the old Eredan iTCG forums who pass in read only.

Les forums d'Eredan iTCG ont déménagés. Retrouvez-les à cette adresse : http://forums.eredan.com/index.php.

Les forums d'Eredan GT restent ici, ainsi que les anciens forums d'Eredan iTCG qui y seront toujours en lecture seule.

Pages : 1

#1 03-06-2011 06:58:41

ryanlum007
Ptit nouveau
Inscription : 03-06-2011
Messages : 6

Opening booster pack difficulty

In short, I have not been able to open up my booster packs.

My story: I bought a premium booster yesterday, and wasn't able to open it, with an error message stating "sorry, an error occurred, the product could not be opened directly". Then I tried buying another booster, and had the same message. Then I went to try it on the official website instead of through facebook and no luck. I have been using google chrome and had no luck. Finally I decided the server must be really busy so I waited, an extra day (till today), and still I have no luck.

Please I would like to get my new cards please.


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#2 03-06-2011 07:15:41

ryanlum007
Ptit nouveau
Inscription : 03-06-2011
Messages : 6

Re : Opening booster pack difficulty

Furthermore...it is taunting me by saying "you have some unopened boosters" in a cute little blinking icon, every now and then, in the bottom right hand corner of my screen. I click on it and then can't open my boosters sad


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#3 03-06-2011 10:00:41

MasterRiddlez
Voyageur
Inscription : 21-05-2011
Messages : 20

Re : Opening booster pack difficulty

this is happening to me too, exact same circumstance. I would like to get the cards I paid for.


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#4 03-06-2011 13:57:46

Dantesan
Solarian
Inscription : 27-01-2010
Messages : 788

Re : Opening booster pack difficulty

Hi guys,

The dev team is aware of the bug and are working towards a fix, please bear with them.

Thank you for your patience.

Don't kill the dream, execute it.


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#5 05-06-2011 04:14:04

reedwine
Voyageur
Inscription : 13-02-2011
Messages : 37

Re : Opening booster pack difficulty

i have the exact same problem. but what about when my booster expired? will feerik refund our feez?


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#6 06-06-2011 07:55:09

Dantesan
Solarian
Inscription : 27-01-2010
Messages : 788

Re : Opening booster pack difficulty

I will keep you updated as soon as I have feedback on the situation at hand.

Regards

Don't kill the dream, execute it.


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#7 06-06-2011 10:47:17

reedwine
Voyageur
Inscription : 13-02-2011
Messages : 37

Re : Opening booster pack difficulty

some people said that they had this problem when buying premium booster, but the problem got me when i buy basic booster. so how many booster are bugged?


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#8 06-06-2011 11:19:49

Dantesan
Solarian
Inscription : 27-01-2010
Messages : 788

Re : Opening booster pack difficulty

This should normally be fixed now. Please letme know if there is still any issues.

Regards

Don't kill the dream, execute it.


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#9 06-06-2011 15:48:49

ryanlum007
Ptit nouveau
Inscription : 03-06-2011
Messages : 6

Re : Opening booster pack difficulty

Thank you so much, I was able to open my booster packs today. I'm sure that was a lot of work and headaches, and I appreciate it.


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