Annonce

Eredan iTCG forums move. You can find them at this adress: http://forums.eredan.com/index.php.

Eredan GT forums stay here, the same for the old Eredan iTCG forums who pass in read only.

Les forums d'Eredan iTCG ont déménagés. Retrouvez-les à cette adresse : http://forums.eredan.com/index.php.

Les forums d'Eredan GT restent ici, ainsi que les anciens forums d'Eredan iTCG qui y seront toujours en lecture seule.

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#1 24-03-2011 15:01:46

ebi2
Ptit nouveau
Inscription : 06-01-2011
Messages : 15

St. Patrick's Day Trophy

March 24th 2011

Dear Sir/Madam,

(I am leaving this message here as I failed to see any links that leads me customer servicing when I took a look just now - please feel free to move this message to the appropriate location.)

Due to paypal issues, I was unable to start this trophy until yesterday.

Everything went very smoothly, until I had completed 2 of the 3 trophies and was 19 out of 20 for the last one (the feather pint one).

To my dismay, the game stopped registering the last feather pint required to complete this holiday trophy so I had decided to try at a different time - as there was still 8+ hours remaining on the display.

When I returned this morning (about 6-7 hours later) to complete this trophy, to my huge disappointment, the event trophies have been taken off - the event was over.

My question is, based on my positive customer history and for customer satisfaction reasons, will it be possible to grant me that last 1/20th of the progression required to complete this entire holiday trophy?

Sincerely,
Ebi2


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#2 24-03-2011 15:10:02

Lonak
Nehantiste
Lieu : Dublin
Inscription : 31-01-2011
Messages : 915

Re : St. Patrick's Day Trophy

Hello,


Please contact Feerik's Support Services, available here: http://support.feerik.com/index.php


In order to access directly to our support in-game, please click on your mailbox, then you will find a "Contact Us" button on the bottom left of your window.


nouscontacter.png


Please do not forget to give us your exact nickname (including capital letters, punctuation, etc.), then describe your problem, the payment option, your country, date of transaction, etc.


You will receive an answer within the next 24 hours.


Best regards,


Lonak

« The time has come. »
Ancien Community Manager Eredan iTCG. De bons moments passés ensemble !


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#3 24-03-2011 15:13:11

ebi2
Ptit nouveau
Inscription : 06-01-2011
Messages : 15

Re : St. Patrick's Day Trophy

Thank you very much for you quick response, much appreciated!


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#4 24-03-2011 15:15:17

Lonak
Nehantiste
Lieu : Dublin
Inscription : 31-01-2011
Messages : 915

Re : St. Patrick's Day Trophy

You're welcome smile


Closing this thread then.


Damn! This topic has been under The Void's influence, and is shattering into pieces!

« The time has come. »
Ancien Community Manager Eredan iTCG. De bons moments passés ensemble !


Hors ligne

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