Eredan's World

Dracan · 16-11-2010 00:25:47

I purchased fees my first time a couple weeks ago and got them instantly. i purchased feez on thrusday and still haven't received. i was trying to take advantage of the 30% off boosters. does it sometimes take a while to receive feez after purchase? is there something i'm missing?

HoangKong · 16-11-2010 05:51:00

Happened to me to as well. I submitted a ticket to the support center, but I'm getting a very slow response from them and missed the opportunity to use the Feez during the promotion. This is discouraging me from investing more into the game. In my opinion, it's poor customer service and hope that they do something to rectify the situation.

madcat_lives · 07-03-2011 21:39:16

Sounds like they took you 2 for a ride.

Lonak · 08-03-2011 09:14:10

Hello,

I have no information on my side for Fee'z delivery.

Support services usually reply within 24h. Any questions related to Fee'z should be directed to them directly, without stopping by in the forums

Here is the link to contact them:
http://support.feerik.com/

Hoping next time you'll have your Fee'z on time for the promotion,

Regards,

Lonak

Limestone · 08-03-2011 14:22:42

I never had a delay in buying feez before, maybe you guys got something wrong in the procedure or something like forgot to submit code or something like that.

I use paymo and once I submitted a ticket to solve a little problem and had it done in 7 to 8 hour tops

apoth · 09-03-2011 08:32:54

***EDIT by Lonak***
Apoth, if you have something to say against the game, I would be pleased if you sent me directly a long and constructive mail about the problems you have. Spamming nonsense and destructive comments is useless, and gives you points towards a ban.

Dracan · 09-03-2011 11:09:37

this was from November, i got them a few days later. was a little sad it was after the promotion but there were other promotions to use them on. I had contacted feerik first but i guess it was a while getting an answer because of the weekend so i registered on these boards to ask as i truly didn't know if there was an authorization process that took a couple business days or something. Anyway, issue was resolved.

kleos D · 13-03-2011 10:02:05

it just happened to me, I bought some feez using boku paymo, it said my purchase is done but I got no feez, so I checked my purchase history and there's no record for feez purchase and no +1 on my membership ticket either.. Is this normal? Do I have to wait couple of days to get my feez?

Eredan's World

Annonce

#1 16-11-2010 00:25:47

when do you receive fees after purchase?

#2 16-11-2010 05:51:00

Re : when do you receive fees after purchase?

#3 07-03-2011 21:39:16

Re : when do you receive fees after purchase?

#4 08-03-2011 09:14:10

Re : when do you receive fees after purchase?

#5 08-03-2011 14:22:42

Re : when do you receive fees after purchase?

#6 09-03-2011 08:32:54

Re : when do you receive fees after purchase?

#7 09-03-2011 11:09:37

Re : when do you receive fees after purchase?

#8 13-03-2011 10:02:05

Re : when do you receive fees after purchase?

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