Eredan's World

Majyqman · 17-02-2011 04:21:16

Not cool.

Paid money to take advantage of the discount.

bleachman · 17-02-2011 04:31:53

Majyqman a écrit :

Not cool.
Paid money to take advantage of the discount.

Screenshot?

Majyqman · 17-02-2011 04:41:48

bleachman a écrit :

Majyqman a écrit :
Not cool.
Paid money to take advantage of the discount.
Screenshot?

No image hosting currently set up, easy one to use is..?

Edit: Hope this works.

Seems so: Note the lack of a rectangle and button beside the 280 for Kotoba...

Dernière modification par Majyqman (17-02-2011 05:02:05)

bleachman · 17-02-2011 04:53:20

Majyqman a écrit :

bleachman a écrit :
Majyqman a écrit :
Not cool.
Paid money to take advantage of the discount.
Screenshot?
No image hosting currently set up, easy one to use is..?

www.photobucket.com

www.imageshack.com

Majyqman · 17-02-2011 05:20:31

Bump in case the edit I was in the middle of doesn't make it register as new information.

Majyqman · 17-02-2011 06:32:42

Sooo... anyone?

It's not long until this promotion ends, is it (4.5 hours? And given that I imagine a fix wont be instantaneous even once the problem is acknowledged)? And I only paid for the Fee'z I did today in order to be able to utilise the discounted price.

bleachman · 17-02-2011 08:36:38

Only Feerik can answer this and they have just begun working on it. You will have to give it some time, unfortunately.

Lonak · 17-02-2011 09:14:00

Majyqman,

You should have received a mail from me.

Please answer it ASAP so that we can solve this issue.

serimor · 17-02-2011 13:27:56

this happens too on me
two times, at abyssien the devourer release and now

Majyqman · 17-02-2011 13:43:21

Well, promotion over and the Kotaba boosters are back in their normal place for their normal price. Of course now I can buy them.

I can not say I am happy at all.

I will wait to see if there can be some resolution where I get the product I had purchased the Fee'z for, for the advertised promotional price...

bleachman · 17-02-2011 14:26:57

Majyqman a écrit :

Well, promotion over and the Kotaba boosters are back in their normal place for their normal price. Of course now I can buy them.
I can not say I am happy at all.
I will wait to see if there can be some resolution where I get the product I had purchased the Fee'z for, for the advertised promotional price...

I am sure there is some way to manage it. I would, however, kindly ask you to bring this up with Feerik directly via their customer support and not discuss this in the forums.

Majyqman · 17-02-2011 23:42:04

Handily(?), there's no apparent link to, or email for, customer support either in game or in the forums.

There's what appears to be a bug reporting link in the bottom left of "my messages"... but done that part here.

Some help?

bleachman · 18-02-2011 02:58:46

Go into game, open your mailbox. There is a button at the lower left to contact Feerik directly.

Majyqman · 21-02-2011 01:35:41

Just curious about how long I should wait for a reply after having submitted such a ticket?

bleachman · 21-02-2011 03:44:11

A few days would be normal. Do remember that Feerik staff is not up and at it on weekends.

Eredan's World

Annonce

#1 17-02-2011 04:21:16

Can't buy Kotoba Packs

#2 17-02-2011 04:31:53

Re : Can't buy Kotoba Packs

#3 17-02-2011 04:41:48

Re : Can't buy Kotoba Packs

#4 17-02-2011 04:53:20

Re : Can't buy Kotoba Packs

#5 17-02-2011 05:20:31

Re : Can't buy Kotoba Packs

#6 17-02-2011 06:32:42

Re : Can't buy Kotoba Packs

#7 17-02-2011 08:36:38

Re : Can't buy Kotoba Packs

#8 17-02-2011 09:14:00

Re : Can't buy Kotoba Packs

#9 17-02-2011 13:27:56

Re : Can't buy Kotoba Packs

#10 17-02-2011 13:43:21

Re : Can't buy Kotoba Packs

#11 17-02-2011 14:26:57

Re : Can't buy Kotoba Packs

#12 17-02-2011 23:42:04

Re : Can't buy Kotoba Packs

#13 18-02-2011 02:58:46

Re : Can't buy Kotoba Packs

#14 21-02-2011 01:35:41

Re : Can't buy Kotoba Packs

#15 21-02-2011 03:44:11

Re : Can't buy Kotoba Packs

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