Eredan's World

It's been a week Sapphon.......no update?  You have all the details required.   I would send you a private message but you never replied to the first 2.

If a business is going to enter into any sort of business arrangement with a 'third party' such that Feerik has done with Trialpay then the onus is indeed on him to ensure the correct functionality of that.   This is shoddy support at its finest...the simple facts are I did what was required....several times and you just keep trying to handball it to anyone and everyone without trying to fix a re-occurring problem with an arrangement this is listed on YOUR website.   I'll cite another real world example for you to ignore, restaurants usually have their coffee cups supplied by a coffee company emblazoned with the coffee brands logo....is it up to me to do a quality assurance check on the cup each time I order a coffee?....hell no, that's the business's responsibility.   You guys have the business arrangement....you sort it out.

"Feerik is not aware of what happens in the process between Trialpay and Feerik"  that could possibly be the most ignorant statement in business history.

Remove all partner offers....go for it....and watch your player base drop, I'm sure a lot of your paying customers supplement their feez with these offers (when they seldom work) so go ahead.  I'm guessing you yourself are quite young, littering your selectively responsive (no acknowledgement of the other guy that had same issue)  post with terms like 'cry' only to humorously follow up with the old 'taking my bat and ball and going home' approach......bravo.

Yes it was Trialpay  - "GoDaddy.com
GoDaddy.com offers a variety of domain name registration and Web site hosting services, as well as Web site creation tools, e-commerce and security solutions, and productivity and marketing tools.
Purchase a domain name, hosting, or other paid Go Daddy service and spend at least USD $5.00. To qualify, you MUST be a new Go Daddy customer and complete the offer within 2 hours. You will not be credited if you apply a coupon code or close your browser window."

Why is this being turned into a constant 'pass the buck' session, it boils down to you guys have the ability to provide a customer (me) with a product to which he upon acting in good faith is entitled to.  I can prove via the receipt that I fulfilled my obligations...why can't someone with the appropriate powers just fix this instead of constantly pointing elsewhere...

I contacted godaddy and here at the same time, they replied within the hour with the reply I listed in my earlier message.  I've since posted here several times and also 2 private messages to Sapphon with no reply.

I have done what was required by me, I can and have furnished the receipt details.  It shouldn't be up to me to chase this up when I have fulfilled my obligations.

They say otherwise....yes I emailed them and their response is..

"
Thank you for contacting Online Support. 

If you have completed a purchase in order to receive credit within a third party game, you will need to contact the vendor for the game in question for all concerns regarding in game credits.

Please let us know if we can assist you in any other way.

Sincerely,

Jesse P.
Online Support Team"

something is obviously 'bugged'....and it's game related

.....I sought assistance....followed directions....that didn't work so therefore seeking further advice....if you have nothing to contribute then move along...

done