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#1 15-07-2011 14:43:33

Nurvus
Gardien
Inscription : 01-12-2010
Messages : 2 526

My Decks Bug - Losing Cards

- Bought 2x [card]Catch[/card] today.
- Went to "My Decks"
- Edited a deck
- 2x Catch was available
- Added 2x Catch to the deck
- Displayed 2x Catch in the deck & 2x Catch in the collection (display bug?)
- Saved. Continue editing? No.
- Deck displayed as incomplete (19 cards)
- Edited deck again
- Had 1x Catch in the deck and 2x Catch available
- Added 1x Catch to the deck
- Displayed 2x Catch in the deck & 2x Catch in the collection
- Saved. Continue editing? No.
- Deck still displayed as incomplete (19 cards)
- Exited "My Decks"
- Checked "My Collection"
- 1x Catch available (including the one in the deck).

Essentially, I lost 1 card to some deck builder bug.

---
I don't care if this was a one time thing or not - losing cards is unacceptable, and I bet they don't get refunded, otherwise everyone would start inventing lost cards.
I was lucky to lose a cheap card, because if I ever lose a valuable card to a ridiculous bug I'll just stop playing this.

Dernière modification par Nurvus (15-07-2011 15:35:55)


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#2 16-07-2011 03:19:30

ZeroClass
Habitant de Guem
Lieu : Philippines
Inscription : 29-06-2011
Messages : 214

Re : My Decks Bug - Losing Cards

I think its a visual but i have encountered it and i refresh the browser and start playing again.


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#3 16-07-2011 14:40:25

Nurvus
Gardien
Inscription : 01-12-2010
Messages : 2 526

Re : My Decks Bug - Losing Cards

Most likely a visual (display) bug is involved.

Regardless, I actually did lose 1 card.

Dernière modification par Nurvus (16-07-2011 14:41:16)


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#4 04-09-2011 23:41:32

Nurvus
Gardien
Inscription : 01-12-2010
Messages : 2 526

Re : My Decks Bug - Losing Cards

I think this is not a My Decks bug but rather some Marketplace bug.

It turns out sometimes I buy a card from the Marketplace, it shows in my Collection and My Decks, I can add it to the deck, but when I save the deck and stop editing the deck, the card isn't there in the deck.

I doublechecked my crystals and it turns out I didn't spend the crystals on the card that now showed up in my collection.

I logged out and in, and suddenly the card was in my collection and the correct amount of crystals was gone, and adding it to the deck through My Decks was working correctly now.

The opposite has happened too: After logging out and in, the card that I thought I had bought - and was able to see in collection/my decks - was gone from my collection and I had my crystals back as if I never bought the card.

It's like some delay/lack of synchronicity.

Dernière modification par Nurvus (04-09-2011 23:43:07)


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#5 05-09-2011 03:24:48

GGuti
Habitant de Guem
Inscription : 19-12-2010
Messages : 354

Re : My Decks Bug - Losing Cards

Nurvus a écrit :

I think this is not a My Decks bug but rather some Marketplace bug.

It turns out sometimes I buy a card from the Marketplace, it shows in my Collection and My Decks, I can add it to the deck, but when I save the deck and stop editing the deck, the card isn't there in the deck.

I doublechecked my crystals and it turns out I didn't spend the crystals on the card that now showed up in my collection.

I logged out and in, and suddenly the card was in my collection and the correct amount of crystals was gone, and adding it to the deck through My Decks was working correctly now.

The opposite has happened too: After logging out and in, the card that I thought I had bought - and was able to see in collection/my decks - was gone from my collection and I had my crystals back as if I never bought the card.

It's like some delay/lack of synchronicity.


This stuff happens to me sometimes, and sometimes not.
Best way to recheck everything is to reopening the game afting purchasing something.


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#6 07-09-2011 15:56:06

Dantesan
Solarian
Inscription : 27-01-2010
Messages : 788

Re : My Decks Bug - Losing Cards

Hey Nurvus, could you please let me know at some point if you are still experiencing the same problem?

Thanks.


Don't kill the dream, execute it.


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#7 07-09-2011 19:54:18

Nurvus
Gardien
Inscription : 01-12-2010
Messages : 2 526

Re : My Decks Bug - Losing Cards

Haven't played recently but last time I bought something it did happen.

Essentially, I buy 3 cards.
In My Decks, I see the 3 cards I bought.
I try to include them in a deck, but when I save, only 2 got saved.
I go back to editing and I have 2 in the deck, and 2-3 in in collection (should have 1).

I relog, and suddenly I only have the 2 that I got in the deck, the 3rd never was in my collection, and the crystals apparently weren't spent either.
..

First time (when I created this topic) I did spend the crystals, but wasn't on anything expensive.


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